Illuma’s flagship solution, IllumaSHIELD™ Voice Security, secures conversations in real time—protecting contact centers, agents, and account holders while eliminating friction. Built for modern voice channels, it combines AI-driven voice intelligence with a layered, adaptive approach to stop fraud while keeping interactions fast and seamless. IllumaSHIELD™ unifies Voice Authentication, Fraud Defense, Collaborative Intelligence, and Multi-Factor Authentication to verify legitimate callers, detect voice-based threats, and apply step-up security only when needed. The result is stronger security, shorter calls, reduced fraud risk, and rapid time to value, with deployment measured in days.  Illuma is a CUNA Strategic Services solution and the only CUSO specialized in real-time voice security solutions for financial institutions.

Contact

Sara Taddeo
Manager, Relationship Services
201-317-8971
staddeo@mddccua.org