Strategies for Effective Communication

Working in a credit union puts you first in command with different personalities and circumstances.  Join us on Friday, February 8th from 9:00 am - 3:00 pm for a full day of learning about effective communication skills you can use to communicate more efficiently. 

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Having a solid foundation of communication skills will enhance your ability to successfully navigate varying situations. If you are interacting daily in a team environment or interacting with new customers of clients daily, this course is for you.

Effective communication is the root of all success. In our industry, we must be skilled in giving and receiving communication to our customers, colleagues, and supervisors. During this workshop, participants will have an opportunity to gain insight on brain processing with non-verbal and verbal communication, and review tones, triggers, syntax, & semantics

Attendees will learn to be strategic and effective communicators by engaging in interactive role-playing and learning exercises.

                                                                                                           Strategies for Effective Communication   
February 8, 2019 | 9:00 am to 3:00 pm
 MD|DC Credit Union Association
8975 Guilford Road, Suite 190
Columbia, MD 21046