CU Solutions Back to Business Marketing Webinar Series

This installment of webinars is perfect for credit unions’ marketing, communications, engagement, and outreach leads. The series will focus on member feedback, engagement, and navigating new marketing strategies. Credit unions of every size are welcome to attend.

The Importance of Member Feedback
In the first deep dive of the back to business series, we will cover the importance of collecting, analyzing, and managing member feedback and how it can impact your member’s experience. Webinar will cover:

Ways to effectively collect and report member feedback
Coaching and process improvements to elevate the member experience
How leveraging your member’s feedback can inform your marketing, operations and communications strategy

Date:  July 9, 2020
Time: 11:00 am-12:00 pm

How to Maximize Member Engagement
In a second-deep dive of the back to business series we will cover ways you can best engage with your members so that you can increase loyalty, promote your values, and generate ambassadors for your brand. Webinar will cover:

How engagement is an interaction between parties
Ways to drive engagement in social media and other platforms
How leveraging your promoters can assist in your marketing and communications efforts

Date: July 23, 2020
Time: 11:00 am-12:00 pm

Marketing in the New Normal
In a deep dive of the back to business series, we will cover how you might be able to adjust your marketing strategy to maximize ROI as you and your members adjust to the new and ever-changing normal. Webinar will cover:

How to reallocate your marketing budget for maximum efficiency
What media channels are the most beneficial as we enter the new normal
Investments you could make to set your credit union up for the near future and beyond

Date: August 6, 2020
Time: 11:00 am-12:00 pm EDT