News Feed

March Webinars Offer Timely Topics for Credit Unions

Wed, Mar 1, 2017

Columbia, Maryland

The Association offers credit union professionals and volunteers with timelyand relevant educational sessions led by nationally recognized instructors. The Association offers the webinars through its partnership with the Credit Union Webinar Network.

Wednesday, March 1, 2017, 3:00 pm - 4:30 pm ET

Qualifying Borrowers Using Personal Tax Returns Part 2: Schedules E & F

Part 2 of this series will cover Schedules E and F, which are some of the most difficult incomes to analyze. Rental properties can be looked at two different ways - one is often too conservative resulting in denied loans that should be approved. Partnerships and S Corps show pass-through incomes that are important to the IRS and tax preparers, yet mean almost nothing when determining cash flow. Farms often report income that was only partially taxable - or from a different tax year!

This session for consumer and commercial lenders will teach you how to read and understand a borrower's tax return and convert taxable income into cash flow. It will make the process of analyzing personal income tax returns simple and understandable by using quality instruction and frequent examples. 

Thursday, March 2, 2017, 3:00 pm - 4:30 pm ET

Compliance Questions & Issues in Deploying Mobile Remote Deposit Capture

With the competition financial institutions face, it is imperative to remain at the forefront - mobile remote deposit capture (mRDC) can help take you there. This session will cover compliance questions and issues faced when deploying the service to your accountholders. Gain an understanding of regulatory guidance and compliance standards to ensure a strong foundation for your mRDC program. Whether you have an existing program or are considering this important competitive service option, this session will teach you about the complexities and risks of mRDC.

Tuesday, March 7, 2017, 3:00 pm - 4:30 pm ET

UDAAP Challenges: Practices, Risk Mitigation, Regulator Expectations & Case Studies

Unfair, deceptive, or abusive acts or practices (UDAAP) continues to be one of the hottest regulatory issues and can be one of the most challenging areas to manage. The challenge is twofold. First, practices that were once considered acceptable are now being cited as significant violations and are often accompanied with large, public fines. In addition, UDAAP seems to be a moving target as patterns in newly discovered violations are rarely consistent. The result is that many financial institutions have a problem and don't even realize it. Therefore, it is imperative that every financial institution appropriately manage the risk of potential UDAAP violations.

This presentation is designed to assist financial institutions uncover and mitigate UDAAP risk. You will learn the differences between unfair, deceptive, and abusive acts and practices. Examiner expectations will be addressed by reviewing the current UDAAP exam procedures and other relevant guidance. In addition, the session will provide an overview of complaint management and case studies of cited UDAAP violations - plus guidance on conducting an internal UDAAP review.

Wednesday, March 8, 2017, 3:00 pm - 4:30 pm ET

Hot Issues in Cyber Compliance, Including Recent Changes to the IT Handbook

The proactive development of a robust and sustained information security program is critically important to the safety and soundness of your financial institution's operations. Aligned with NIST's framework and FFIEC's Cybersecurity Assessment Tool, the amended Information Security Booklet, one of the 11 booklets that make up the Information Technology Handbook (IT Handbook), was updated to "help examiners measure the adequacy of an institution's culture, governance, information security program, security operations, and assurance processes."

This webinar will provide a high-level, non-technical overview of FFIEC's amendments to the Information Security Booklet and how the updates can impact your financial institution's information security program.

Thursday, March 9, 2017, 3:00 pm - 4:30 pm ET

How to Audit Deposit Operations for Reg CC & D Compliance

When reviewing exam reports for deposit operations, most regulatory citations fall under Reg CC and Reg D. When violations occur, examiners expect you to find the root cause(s), implement corrective actions, and avoid repeat violations. That's why auditing for compliance with these regulations is so important. Errors often aren't detected through internal monitoring and can repeat themselves! Join us to learn how to audit for Regs CC and D and avoid the errors which cause exam citations.

Tuesday, March 14, 2017, 3:00 pm - 4:30 pm ET

Fair Lending Risks in Third-Party Relationships

It is important to remember that fair lending requirements cover every element of operations - including third-party vendors' functions. The CFPB and NCUA continue to issue fair lending guidance as a prelude to increased examination scrutiny. Consumer "protection" attorneys are also taking note of this potentially profitable area. Don't be caught ill prepared for the new compliance realities.

Most credit unions rely on third-party vendors in all aspects of their lending operations. It has always been a challenge to effectively manage vendors and maintain the better end of the deal. But general performance, privacy, and security are no longer the only concerns. Under today's laws, your institution can be held liable for fair lending violations committed by your vendors! How does your contract address this? How are you monitoring and measuring the risk? This is a compliance risk you cannot afford to ignore. Join us to learn the logic and limits of fair lending requirements to ensure your team is prepared.

Wednesday, March 15, 2017, 3:00 pm - 4:30 pm ET

Flood Compliance in Lending Part 2: Post Loan Closing

Flood insurance requirements are important - and numerous. Loan origination compliance requirements were covered during Part 1 of this two-part series. But ongoing flood compliance post-closing is of equal importance and similarly regulation heavy, with many technical requirements. Flood citations are not slowing down and examiners frequently assess penalties. This is a high-risk area for any lender, regardless of whether you have a handful or scores of flood loans. Part 2 will explain how to ensure your procedures are compliant with ongoing flood requirements. It will also address issues and FAQs outlined by the CFPB.

Thursday, March 16, 2017, 3:00 pm - 4:30 pm ET

Regulation E Series: Regulation E Requirements for Debit Card Error Resolution: Processing, Disclosure & Investigation

Financial institutions must ensure they correctly interpret Regulation E. Complying with Regulation E for debit card error resolution can be tricky. There are deadlines and timeframes that must be met to ensure claims are handled properly. This program will define an error under Regulation E; explore timing requirements for investigation and resolution of unauthorized debit card transactions; and explain how to minimize financial losses and maximize accountholder satisfaction.

Tuesday, March 21, 2017, 3:00 pm - 4:30 pm ET

Account Documentation Series: Opening Deposit Accounts Online: Rules, Risks & Best Practices

Electronic banking continues to evolve, and financial institutions must work hard to keep pace with technology, regulatory requirements, and cyber security challenges. Recent surveys indicate that 51% of U.S. adults use an online banking application. This fast-paced session will cover the required disclosures for opening deposit accounts, E-SIGN compliance, due diligence for CIP under the Bank Secrecy Act, and best practices for opening deposit accounts online. This session will include a review of the six-step process for consumer consent and common challenges with deposit account opening procedures.

Wednesday, March 22, 2017, 3:00 pm - 4:30 pm ET

Securing Collateral Part 1: Form UCC-1 - Initial Filing & Perfection of Security Interests

Filing a UCC-1 Financing Statement is the most common method used to perfect a security interest in collateral. But completing the form and determining the appropriate filing office can be tricky. Are you doing it correctly? An improperly completed or filed UCC-1 will result in your institution's loss of its perfected security interest. This webinar will explain how to properly obtain a security interest in collateral, and how to properly complete each section of the UCC-1 Financing Statement and where to file the UCC-1 Financing Statement in every type of consumer and commercial debtor situation. Join us for this informative webinar to ensure your collateral is properly secured.

Tuesday, March 28, 2017, 3:00 pm - 4:30 pm ET

Director Series: The Board Evaluation Process: Steps, Tools & More

Serving on a credit union's board of directors is much different than it was 15 years ago. The primary responsibility is the same - to enhance value for the members. But the post-recession environment has ushered in a new era of responsibility for the board. Enterprise risk management, regulatory compliance, cyber security, industry consolidation, and the like all require proactive, reasoned decision-making by each board member. Every member must pull his or her weight. How should a credit union go about assessing the effectiveness of its board? This webinar will explain how to inform directors of their duties and responsibilities and highlight industry expectations for the board. The presentation will provide an overview of best practices for evaluating the board as a whole, as well as individual directors.

Wednesday, March 29, 2017, 3:00 pm - 4:30 pm ET

20 Common Collection Pitfalls

Debt collection remains one of the major sources of complaints, lawsuits, and enforcement actions against credit unions. There are numerous laws and regulations credit unions must follow which cover consumer and commercial debt collection activities. Consequently, there are ample opportunities for errors and mistakes in the collection process. Borrowers, their attorneys, and regulators are closely watching collection practices, so it's important to understand proper procedures in order to avoid liability. This webinar will explain the most common collection pitfalls (both consumer and commercial) and how to reduce your credit union's liability risk.

Thursday, March 30, 2017, 3:00 pm - 4:30 pm ET

ACH Specialist Series: ACH Rules Update 2017

Attend this important webinar for a comprehensive overview and understanding of upcoming ACH rule amendments. Are you prepared to process Same Day ACH debits? What lessons have been learned since introducing Same Day ACH credits? What do the third-party registration rules mean to your organization? Join us to gain insight on the 2017 amendments and glimpse the future with an overview of NACHA initiatives.


Click here for the list of webinars!


Member Price



Live Webinar


Recorded Webinar + Free Digital Download


BOTH Live Webinar & Recorded + Digital Download


Recorded Webinar + Free Digigal Download (for CUs < $20M in Assets)



To obtain a copy of a webinar, please contact Financial Education & Development, Inc., 406-442-2585 or click here.

 Questions? Contact Chrystal Hunter, 443-325-0772 or