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CFPB Penalizes Employment Background Screening Providers for Inaccuracies

Mon, Nov 9, 2015

Columbia, Maryland

The Consumer Financial Protection Bureau has announced it has taken action against two of the largest employment background screening report providers—General Information Services (GIS) and its affiliate, e-Background-checks.com, Inc. (BGC)—for failing take basic steps to assure the information reported about job applicants was accurate. The CFPB is ordering the companies to correct their practices, provide $10.5 million in relief to harmed consumers, and pay a $2.5 million civil penalty.

The CFPB found that GIS and BGC violated the Fair Credit Reporting Act by, among other things, failing to employ reasonable procedures to assure the maximum possible accuracy of the information contained in reports provided to consumers’ potential employers.