Thu, Jul 16, 2015
Have you ever left the office at the end of the day, knowing you worked really hard, but unable to pinpoint what you really accomplished? I used to have many days like this; days where I was really busy, but I wasn't able to find the time to work on the most important areas that would make the biggest impact in my role as a human resources executive.
There is one exercise you can do that will dramatically change your leadership and how you work. If you do this exercise, you will become massively more productive and save so much time in your day, that you will be able to really focus on the areas that are important in your role as a leader.
The exercise is to define your key result areas. The key result areas of a position are the three to five main results that you must accomplish to perform the job successfully and make the maximum contribution. It's the value the position brings to the organization; the reasons why the position was created. The key result areas can't be delegated (although you may delegate tasks or duties that support your key result areas) or outsourced. Defining your key result areas gives you clarity around what you should be doing so that you can focus, be highly productive, and make the most impact in your role.
Most leaders struggle to be productive and get results because they are very vague about what they should be doing on a daily basis. They spend most days being reactive and putting out fires. Defining your key result areas identifies the most important areas you should be working on; where you should be spending at least 80% of your time.
Here is an example of possible key result areas for a human resources executive:
- Create a strategy to develop and maintain an exceptional work culture that engages employees
- Coach and develop the human resources employees to be successful in their jobs and reach their highest potential
- Create a strategy for developing the organization's leaders into highly effective, engaging and successful leaders
- Create a talent strategy to attract and retain the most exceptional employees in the metro area
Your key result areas may be different based on the size of your credit union and the company's strategy. But notice they are not low level tasks that can be accomplished by staff members. Most leaders spend 80% of their time on tasks of little impact and 20% of their time on key result areas. To be an effective, successful leader, you must spend 80% of your time on key result areas.
What are your key result areas? Set aside a half hour to get clear on your key result areas and then evaluate how you are currently spending your time. Delegate or outsource the tactical areas that can be handled by someone else. If you find yourself saying, "I am the only one who can do this task," then develop a staff member to handle it. Remember that delegation doubles your productivity. Review your key result areas when planning your month, week and day, and you will become much more productive, effective leader.
Laurie Maddalena is CEO of Envision Excellence, a leadership development and executive coaching firm in the Washington, DC area. Laurie is a former credit union executive and now works with credit unions nationally. For more information, visit www.envisionexcellence.net.
Laurie will be facilitating the Exceptional Leader program beginning in September. For more information, CLICK HERE.