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Volunteer Leadership Conference 2012

November 2nd, 2012 1:00 PM – November 4th, 2012 11:00 AM

Volunteer Leadership Conference
Maryland & District of Columbia Credit Union Association
Delaware Credit Union League

November 2-4, 2012

Clarion Resort Fontainebleau Hotel
10100 Coastal Highway

Ocean City, MD 21842

$375 Attendees
$150 Guests

Tuition reimbursement:  Maryland and D.C.-based credit unions $75 million and under in assets may be eligible for a 75% educational reimbursement from the Credit Union Foundation of MD & DC. For details and an application, visit



Who should attend?

New - and experienced – board and supervisory committee members will improve their knowledge and enhance their leadership skills, and have the opportunity to network with their peers.  CEOs are encouraged to attend.

Registration includes:

Admittance to all sessions, education materials and all breaks, Friday night reception, Saturday breakfast, lunch and reception, and Sunday breakfast.

Spouse/Guest Program:

We welcome our volunteers’ spouses/guests to join us for the Friday night reception, Saturday breakfast, lunch and reception, and Sunday breakfast for only $150 per guest.  Contact us for children’s pricing.

Dress Code:

Conference dress is casual.  Light jacket or sweater is recommended as the temperature in conference rooms can fluctuate.


For room reservations and details, please see enclosed Hotel Reservation Form.  When making reservations, be sure to request the special “Delaware/Maryland/DC Credit Union” group rates.  Make reservations at 800-638-2100 or

Reservation Deadline:

Discounted room availability is limited.  Reservations received after October 2, 2012, are on a space and rate availability basis.

Hotel Tax Exemption:

Credit unions paying with a credit union card or check will be exempt from sales tax, however please send a copy of NCUA's Letter of Exemption along with your hotel reservation sheet to the Clarion.

Hotel Amenities:

Rooms include a refrigerator, microwave, coffee maker, hair dryer, in-room data port, personal safe, 2 two-line speaker phones with voice messaging, iron with full size board and 25" color TV with free HBO.


Schedule of Events

Friday, November 2

1:00 to 6:00 p.m.                     

2:00 to 3:30 p.m.                          
Pre-Conference Workshop - Bank Secrecy Act* - Andre Lucas

5:30-7:00 p.m.                


Saturday, November 3

7:00 to 8:30 a.m.             

8:30 to 8:45 a.m.                  

8:45 to 10:00 a.m.                      
Keynote Address - Eisenhower on Enlightened Leadership -
Tim Harrington

10:00 to 10:30 a.m.                   

10:30 a.m. to 12:00 p.m.                   
Breakout Sessions 1        

  • Small Credit Union Initiatives* - Martha Ninichuk
  • Becoming a More Effective Supervisory Committee - Tim Harrington
  • NCUA Exam Process* - Mary Dunn
  • Enterprise Risk Management - Emily Hollis

12:00 to 1:00 p.m.

1:00 to 2:30 p.m.                         
Breakout Sessions 2     

  • Member Business Lending - Frank Amantia
  • Strategic Balance Sheet* - Bruce Six
  • Defining Board Success - George Towle
  • NCUA Exam Process* - Mary Dunn

2:30 to 2:45 p.m.                 

2:45 to 4:15 p.m.                 
Breakout Sessions 3          

  • Bank Secrecy Act* - Andre Lucas
  • On The Radar 2013  - Emerging Issues, Trends and Initiatives - George Towle
  • Strategic Balance Sheet* - Bruce Six
  • Small Credit Union Initiatives* - Martha Ninichuk

5:00 to 6:30 p.m.

*Session Repeats

Sunday, November 4

7:00 to 9:00 a.m.                              
Breakfast Buffet

9:00 to 10:30 a.m.
Keynote Address - Is the Recession Really Over? - Anirban Basu

10:30 to 11:00 a.m.                    
Wrap Up


Keynote Sessions:

Eisenhower on Enlightened Leadership
Tim Harrington

Ike Eisenhower, arguably the most important leader from World War II, was not the best military tactician, nor the best speaker, nor the most dynamic personality. Yet he took the Allied Forces that were reeling from defeat after defeat and led them to victory over the world's most powerful military. Not only did he have to lead his own staff, but he had to manage the stormy personalities of Churchill, Roosevelt, de Gaulle, and Generals Montgomery and Patton, and somehow mold them all into a powerful coalition. How did he accomplish all this? By becoming a great LEADER. Through his three greatest talents - skillful diplomacy, ability to plan, and the power to inspire success in others - he pulled together an unlikely coalition of nations and defeated Nazism. His methods of leadership are as effective in the business environment today as they were in the battlefields and war rooms sixty years ago. This session will teach the practical lessons from Eisenhower on Leadership.

Is the Recession Really Over?
Anirban Basu

Anirban Basu’s engaging presentation involves the timely use of economic theory, principles of policy, and analytical tools to provide you with an understanding of emerging trends and the likely ramifications of your business decisions.  Basu is known not only for the quality of analysis, but also for the power of his presentations.  His presentation will focus on the core aspects of the issues at hand in Delaware, Maryland and District of Columbia.


Breakout Sessions:

A Strategic Look at Enterprise Risk Management (ERM) for Directors and Volunteers
Emily Hollis

The NCUA’s continual release of mandatory processes, policies, and practices has thrown a new spotlight on increased education for credit union directors and volunteers. Enterprise risk management and general awareness of all types of risk has become a hot topic - an outcome of the credit crisis and subsequently the most comprehensive financial regulatory reform measures since the Great Depression. What is this and how is this different from ALM? How does this impact you directly and indirectly, what can go wrong, what is required?

To combat both current and future challenges, such as the prolonged low interest rate environment, a struggling loan market, declining net interest margins, and increasing compliance costs, it is imperative that credit unions utilize all the available tools to insure an appropriate level of risk, performance, and profitability. This session will address these growing concerns and ERM and ALM tools that should be in place to prepare for these future challenges.

Bank Secrecy Act Training
André Lucas

Satisfy your annual BSA update training requirements.
All elements of the Bank Secrecy Act are required regardless of a credit union's asset size or products and services.

NCUA and state examiners are committed to enforcing the Bank Secrecy Act (BSA), so complying with the regulation should be a top priority for every credit union. Get the information you need to ensure your training requirements have been met before your examiner walks in the door.

  • Take a close look at the requirements of BSA and the Customer Identification Program (CIP)
  • Receive an overview of the Office of Foreign Assets Control (OFAC) and the PATRIOT Act
  • Review policy requirements and examples of noncompliance
  • Identify the penalties that regulators could potentially impose on your credit union
  • Learn when and how to complete a Currency Transaction Report (CTR) and Suspicious Activity Report (SAR)
  • Understand expectations and procedures necessary to comply with yearly independent testing requirements
  • Identify appropriate due diligence and internal control procedures
  • Get training requirements and materials

Becoming a More Effective Supervisory Committee
Tim Harrington

The old adage goes "Plan your work and work your plan." This is no different for a Supervisory Committee. Developing a comprehensive work plan and finding ways to be the best committee you can be will help make your term on a Supervisory Committee very rewarding. This course covers practical ideas on developing a work plan. It also includes ideas on finding and attracting volunteers, making your meetings more useful, selecting an external auditor, working with Federal and State examiners, and making internal audit functional effective. Handouts include a Workplan Manual.

Credit Unions 2013: On the Radar – Trends, Issues and Initiatives
George Towle

Credit Unions are competing in a changing, complex and dynamic environment. From compliance to consolidation to collaboration to competition, the marketplace is experiencing change that will determine the competitive landscape of tomorrow – and its winners and losers! The ability for credit union volunteers to think, anticipate and execute with a strategic focus is critical to the continued viability of the organization.  This session will take a look at contemporary strategic issues and trends that will have implications for credit unions and their members. It will provide participants an opportunity to discuss and identify key issues that will most impact their credit union’s opportunity for growth and success.

Member Business Lending
Frank Amantia

As Congress continues to debate recently introduced bipartisan legislation (S. 2231/H.R. 1418) that would increase the cap imposed on small business lending by credit unions from 12.25 percent of assets to 27.5 percent, many credit unions are evaluating the benefits of offering small business loans to their members. This session will provide an overview of member business lending including:

  • Best practices
  • Advantages and disadvantages,
  • How to determine whether its right for your credit union

Join the discussion and learn how credit unions are serving the needs of members' small businesses.

NCUA Examination Challenges and What Credit Unions Can Do
Mary Dunn

Federal regulatory examinations have long been an area that has proven challenging for credit unions, no matter their asset size. This session will cover NCUA's examination process in terms of 1) education 2) preparation, 3) follow-up, and 4) proactive interaction with regulatory agencies. Mary Dunn will also cover resources that CUNA has available for credit unions including the report, "Supervisory Issues and Examinations: Guidance for Credit Unions During the Current Economic Times and Beyond" and a second document, "A Credit Union Bill of Examination Rights."

Redefining Board Governance: Building a Scorecard for Board Performance
George Towle

Effective board governance is evolving in a fast-moving and challenging marketplace. Board performance and accountability are fundamental to overall credit union success. In this session, attendees will learn the key components of board performance and effectiveness. Attendees will engage in an active discussion on how to best evaluate the effectiveness of their board and review strategies and tools on how the board can monitor and improve performance. The session will include an overview of a “balanced scorecard” that can be used to review current and future board performance.

Small Credit Union Initiatives
Martha Ninichuk

Learn how NCUA's Office of Small Credit Union Initiatives (OSCUI) can assist to foster credit union development and effective delivery of financial services, facilitate expansion of credit union services through new charters and field of membership expansions, and coordinate efforts - with third-party organizations - to improve the viability and successful operations of credit unions.

Understanding the Strategic Balance Sheet – A Board Essential
Bruce Six

The Balance Sheet represents a snapshot of a credit union’s financial position on a given date. Another way to think of it is the Balance Sheet provides a picture of the credit union’s business capabilities. Understanding the Balance Sheet and everything that is behind the aggregated dollars can help directors understand and address important questions related to the management of the credit union, such as:

  • Is the credit union in a position to expand?
  • How is the credit union positioned to handle the normal flows of revenues and expenses?
  • Should steps be taken to strengthen cash reserves?
  • What opportunities exist given the current commitments on the balance sheet?

If you would like to be able to answer those questions for your own credit union, then this is the session for you.   We’ll talk about that the balance sheet tells management and the Board and how to take that information and make decisions that best allow decision makers to make strategic pricing and product offering decisions that balance risk and reward.

Speaker Bios

Tim Harrington is a Certified Public Accountant and a dynamic public speaker. As an expert in the field of credit unions, he has consulted with and provided training for hundreds of credit unions and tens of thousands of credit union volunteers and staff members throughout the United States.

Since 1996, Tim has been President of T.E.A.M. Resources, a firm which provides consulting, strategic planning, and training to credit unions from coast-to-coast. TEAM Resources' clients range from a few million in assets to the billions in assets.

A former Chairman of the Board of a $150 million credit union in Tucson, Arizona, Tim was appointed to the Board of this troubled credit union in 2001 and served until 2006. During his time on the Board, the credit union evolved from losing over $2,000,000 per year to becoming a the strong and profitable financial institution it is today. He also was an Associate Partner with the nation's 3rd largest auditor of credit unions.  .

He has made presentations for many national credit union organizations and NCUA, as well as for the credit union leagues in forty-five states.  In addition, he is on the faculty of CUNA's Credit Union Finance for Non-Financial Managers and Volunteers school.

Tucson, Arizona, has been his home since 1980. Tim is a native of Montana and holds a BBA in Accounting from Gonzaga University in Spokane, Washington. He has also attended universities in Morelia, Michoacan, Mexico, and Florence, Italy and speaks several languages.


Anirban Basu is Chairman & CEO of Sage Policy Group, Inc., an economic and policy consulting firm in Baltimore. Mr. Basu is one of the Mid-Atlantic region’s most recognizable economists, in part because of his consulting work on behalf of numerous clients, including prominent developers, bankers, brokerage houses, energy suppliers and law firms. He has written several high-profile economic development strategies for government agencies and nonprofit organizations. 

In recent years, he has focused on health economics and the economics of education and economic development. He currently lectures at Johns Hopkins University in micro-, macro-, international and urban economics. The Daily Record newspaper named him one of Maryland’s 50 most influential people and the Baltimore Business Journal named him one of the region’s 20 most powerful business leaders. 

He serves on the boards of the Baltimore City Public School System, the Baltimore Children’s Museum, the Baltimore School for the Arts and First Mariner Bank. He is chairman of the Baltimore County Economic Advisory Committee and economic advisor to the Baltimore-Washington Corridor Chamber of Commerce.

Mr. Basu earned his B.S. in Foreign Service at Georgetown University, his Master’s in Public Policy from Harvard University’s John F. Kennedy School of Government, and his Master’s in Economics from the University of Maryland, College Park. His Juris Doctor was earned at the University Of Maryland School Of Law.

Frank Amantia was recruited in 2003 by Mid-Atlantic Federal Credit Union (MAFCU), where he formed and operates Mid-Atlantic Financial Partners, LLC (MAFP) as a commercial & business lending and business services CUSO for credit unions nationwide.   As President/CEO of MAFP and a member of the Board, he funded and serviced in excess of $100 million dollars in commercial & business loans and loan participations to date.

He also established an active Participation Loan Program and Construction Lending Program for MAFCU, while qualifying the credit union as the first SBA 7(a) Authorized Credit Union in the SBA’s Washington District.  While maintaining his position as President/CEO of MAFP, he became SVP/Chief Lending Officer and Assistant Treasurer for MAFCU, where he developed a top performing Mortgage Lending Unit, adding FHA, Construction, and Reverse Mortgages.

Frank started his career with Bank of America’s Financial Services Division, then managed lending operations for ITT Financial Services, City Federal Savings, Manufacturer’s Hanover, Associates Financial, Mellon Bank and Chevy Chase Bank.   He later formed Bethesda-Chevy Chase Mortgage Corp, Community Mortgage & Investment Corp. (CMIC), and its affiliate Commercial Capital Group, Ltd.   He was named the Small Business Administration’s Financial Services Advocate of the Year.

Mary Dunn is the senior vice president and deputy general counsel in the Credit Union National Association's (CUNA) Washington, D.C., offices, where she represents credit union interests before the National Credit Union Administration, the Federal Reserve Board, and other federal agencies.

Dunn is the chief staff liaison to CUNA's Examination and Supervision Subcommittee and to the CUNA Federal Credit Union Subcommittee. She is also a liaison to the CUNA Governmental Affairs Committee and Community Credit Union Committee. She writes a bimonthly column for CUNA's Credit Union Magazine and oversees the production of CUNA's RegWatch and regulatory analyses on all proposed and final regulations affecting credit unions, as well as Operation Comment, CUNA's Web site to facilitate comments from the credit union community to regulators.

Prior to joining CUNA in 1987, she served on the staff of the National Association of Federal Credit Unions and on the staff of the U.S. League of Savings Institutions.

She has a bachelor's degree from the University of Arkansas, a master's degree from George Washington University, and a law degree from George Mason University School of Law.

André Lucas is Director of Compliance at the Maryland & District of Columbia Credit Union Association., where he consults with affiliated credit unions on operational issues, policies and procedure development, and federal and state compliance issues.  He provides training in the areas of Bank Secrecy Act and collections and conducts on-site BSA testing/reviews.     

André began his career in the financial industry as a loan officer/collector with American Finance Company in 1977. Spending a large portion of his workweek collecting in the field, he quickly became recognized for his strong ability to collect face-to-face and recover collateral.

He began his credit union career as a collection officer with Pentagon FCU and later became collections manager with CommonWealth One FCU (formerly AMC FCU) in Alexandria, Virginia. During his twenty years there, André was one of the first elected officers for the Capital Area Collection Managers Roundtable Group, serving as the first chairman from 1995 through 1998, vice chairman in 2000, and again as the chairman in 2001 and 2002. His involvement with the roundtable also led him to chair the committee that provides assistance and collections training to small credit unions.

Originally from Washington, DC, Andre holds CUNA's Credit Union Compliance Expert (CUCE) and BSA Compliance Specialist (BSACS) designations.

Martha Ninichuk, Deputy Director of NCUA's Office of Small Credit Union Initiatives, has more than 30 years of credit union experience - from running a small credit union in Michigan, to consulting for two state leagues, to international credit union development projects with World Council of Credit Unions.  While at the Michigan Credit Union League, Martha helped introduce credit unions to innovative financial products and services for underserved and low-income populations. Prior to that, while working for the Maryland and DC Credit Union Association as vice president of consulting and credit union services, she teamed with small credit unions to help address governance issues and product development.

Bruce Six, as Senior Vice President and Chief Investment Officer for Mid-Atlantic Corporate, is responsible for all investment and asset liability management functions including working with credit union members and current ALM business partners. He is also a member of Mid-Atlantic’s Investment Committee and Asset and Liability Management Committee (ALCO).

With more than 18 years of credit union industry experience, he joined Mid-Atlantic in 2008.  He had held several positions within Pennsylvania State Employees Credit Union (PSECU).

He holds an MBA from Kutztown University and a BSBA in Finance from Shippensburg University. In addition, he is an adjunct faculty member at Harrisburg Area Community College, teaching a course in Management, Finance and Business Information Systems.

George Towle brings a wealth of experience in facilitation and developing educational, training and professional development programs to the credit union industry. He is a frequent speaker at regional and national conferences and seminars.

Towle’s 28 years of credit union experience lends to his perspective on credit union trends and board governance. George was a co-founder of The ProCon Group, a credit union management and consulting firm, and also served the Credit Union National Association (CUNA) for ten years, most recently as Vice President for their Center for Professional Development.  In 2006, Towle joined The Rochdale Group, Inc., where he is a partner.

Emily Moré Hollis has served as a principal of ALM First Financial Advisors, LLC, since the company was established in 1995. Under her leadership, the company has steadily grown to a client base of more than 150 financial institutions representing more than $200 billion in assets. In addition to guiding the strategic direction of the company, she manages the operations department, as well as the analytics and development department.

A well-known figure in the investment community and a renowned expert in asset/liability management, Ms. Hollis is a popular speaker at industry functions. Speaking engagements have included sessions for the American Institute of Certified Public Accountants, Financial Managers Society, CUNA & Affiliates, the National Association of Federal Credit Unions and the National Center for Credit Unions, as well as for a number of corporate credit unions.

Prior to ALM First, Ms. Hollis was vice president for Kidder Peabody Asset Management, chief investment officer for Southwest Corporate FCU, and an investment trader for a New York Stock Exchange Company, responsible for executing trades for the firm’s fixed-income and foreign receivable portfolios. Her experience includes managing a $6 billion fixed-income investment portfolio, and investing in derivatives.

Ms. Hollis’ extensive background includes executing and managing risk-management programs, and implementation of one of the first-ever uses of futures hedging and synthetic structures in the credit union industry. She also served as the portfolio manager for one of the first mutual funds offered exclusively for credit unions.

Ms. Hollis holds a master’s degree in business administration and a master’s degree in arts from Southern Methodist University in Dallas, Texas, as well as a BFA from Texas Christian University in Fort Worth, Texas. She also holds the Chartered Financial Analyst (CFA) designation.


Questions?  Need More Details?

Jennifer Simmons

Diane Pinter









Clarion Resort Fontainebleau Hotel
10100 Coastal Highway (101st Street)
Ocean City, MD 21842

Event Info


November 2nd, 2012 1:00 PM – November 4th, 2012 11:00 AM


Clarion Resort Fontainebleau Hotel
10100 Coastal Highway (101st Street)
Ocean City, MD 21842


Phone: 443-325-0768

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