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Creative Debt Collections - Western Maryland

May 12th, 2010 9:00 AM – May 18th, 2010 4:00 PM

Creative Debt Collections - May 12, 2012
Two sessions:   9 a.m. to noon and 1 to 4 p.m.
Potomac Federal Credit Union, 215 Paca Street, Cumberland, MD 21501 

Session highlights

• Repossessions
• Collections vs. Financial Counseling
• Reports – Policies & Procedures
• Relationship with 3rd Party Collections
• How flexible is your collection process?
• Best Practices

Who Should Attend?
This session will benefit all credit union professionals invloved with the collection process.

Speaker
André Lucas is Director of Compliance at the Maryland & District of Columbia Credit Union Association. André began his career in the financial industry as a Loan Officer/Collector with American Finance Company in 1977. Spending a large portion of his workweek collecting in the field, André quickly became recognized for his strong ability to collect face-to-face and recover collateral.

André began his credit union career as a Collection Officer with Pentagon Federal Credit Union in January 1984. In July 1986, he accepted the position of Collections Manager with CommonWealth One Federal Credit Union (formerly AMC FCU) in Alexandria, Virginia. During his twenty years there, André was one of the first elected officers for the Capital Area Collection Managers Roundtable Group, serving as the first Chairman from 1995 through 1998, Vice Chairman in 2000, and again as the Chairman in 2001 and 2002. His involvement with the roundtable also led him to Chair the committee that provides assistance and collections training to small credit unions.

André’s current responsibilities include an active involvement in consulting with affiliated credit unions on operational issues, policies and procedure development, and federal and state compliance issues. André also provides training in the areas of Bank Secrecy Act (BSA) and Collections, and conducts on-site BSA testing/reviews for affiliated credit unions.

Originally from Washington, DC, Andre holds CUNA's Certified Credit Union Compliance Expert (CUCE) and BSA Compliance Specialist (BSACS) designations.

 

Tuition
Credit unions with >$35 million in assets - $159
Credit unions with <$35 million in assets - $79
Credit unions with <$10 million in assets - $35
Credit unions with <$2 million in assets - $15
Registration
Register online at mddccua.org
 

 

 
Potomac Federal Credit Union
215 Paca Street
Cumberland, MD 21501

Event Info

When

May 12th, 2010 9:00 AM – May 18th, 2010 4:00 PM

Where

Potomac Federal Credit Union
215 Paca Street
Cumberland, MD 21501

Contact

Phone: 443-325-0779
Email:

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