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Operations Support Manager

Organization Name: 
Freedom Federal Credit Union
Position Description: 

Freedom Federal Credit Union, with $263 million in assets and five branches, is seeking an Operations Support Manager. 

Position Requirements: 

This individual should have a minimum of 2 years of experience.   

Position Responsibilities: 

This position oversees all activities of the Operations Support Department.  It manages, directs, and coordinates the support provided to Freedom’s branches, lending, call center, and members, to include but not limited to: assisting staff with adjustment questions and transactions; assuring quality control of transactions, paperwork and new accounts; completing research and adjustment requests; processing and maintaining all share certificate and IRA requests; ensuring Freedom’s liens are properly recorded on all collateral loans; scanning files from the branches and other departments; processing dormant accounts;  and working with the  insurance companies to ensure proper claims are paid out.  Administers each department to provide uninterrupted service to members.

Company Info: 

Freedom Federal Credit Union, the first community chartered credit union in Harford County, is a full-service credit union.  Freedom provides a full line of both consumer and business financial products, including savings accounts, certificates, loans, checking, home banking, bill pay, credit cards, youth programs, and related services.

Freedom provides employees with competitive compensation, an excellent benefit package that includes medical, dental, and employer matching 401(k) Plan, generous paid time off, life insurance, short term disability, and long term disability insurance, tuition reimbursement, and career advancement opportunities.

Freedom Federal Credit Union conducts credit, bond, and background checks.

All new hires must present evidence of authorization to work in the U. S.  Freedom Federal participates in the E-verify program.

Freedom Federal Credit Union is an Equal Opportunity Employer, M/F/D/V.

Application Instructions: 

Applications should be submitted through Freedom’s website:

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