The Member Relations Representative will be working directly with our members, cross-selling products and services; handling member transactions over the telephone, fax and internet; outbound calls to follow up questions and concerns; perform some teller transactions and other financial requests, i.e., deposits, withdrawals, transfers and visa.
The ideal candidate will have 2 to 5 years of similar or related experience working in a financial institution. A college degree and previous sales experience is preferred. Seek an individual who has an excellent attendance record.
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others. Skills using Word, Excel and the ability to assist members when their debit or visa card has been compromised.
Hoya Federal Credit Union is a small, member-owned, not-for-profit, financial institution, serving the Georgetown University & Medstar Hospital community. Since 1964, we have helped our members manage their money and achieve their financial goals.
The normal work hours for this role are: Monday - Friday 9:00 am-3:00 pm
Paid Medical, Dental, Vision and Life
Accessible to metro
Interested candidates should forward resume to: