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Human Resources Generalist

Democracy FCU

Location: Alexandria, VA

Schedule: Full-time

Position Overview

The Human Resource Generalist will run the daily functions of the Human Resources (HR) department, including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Education & Experience

  • Bachelor’s degree or 3+ years equivalent work experience.
  • Diplomacy, tact, supervisory skills, and maintaining confidentiality are essential.
  • Must plan and prioritize, use initiative, and resolve problems.
  • Proficient with Microsoft Office, including Outlook, PowerPoint, Excel, and Word.
  • Knowledge of ADP system and software
  • Good written and oral communication skills.
  • Strong organizational skills with attention to detail.
  • Flexibility to perform multiple tasks simultaneously in a fast-paced atmosphere with accuracy.
  • Must work under pressure and meet deadlines while maintaining a positive attitude.

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Primary Duties and Responsibilities: 

  • Conduct employee onboarding and help organize training & development initiatives.
  • Conducts background and credit checks and employee eligibility verifications.
  • Performs routine tasks required to administer and execute human resource programs, including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
  • Maintain payroll operations by following policies and procedures and reporting needed changes.
  • Create and distribute internal communications regarding status changes, benefits, or company policies.
  • Promote HR programs to create an efficient and conflict-free workplace.
  • Assist in the development and implementation of human resource policies.
  • Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
  • Maintain employee files and records in electronic and paper form.
  • Improve job satisfaction by promptly addressing concerns, implementing new benefits, and organizing team-building activities.
  • Maintains compliance with federal, state, and local employment laws and regulations and recommended best practices; reviews policies and procedures to maintain compliance.
  • Will be the first point of contact for employment-related inquiries from applicants, employees, and supervisors, referring complex and sensitive matters to the appropriate staff.
  • Coordinate open enrollments, changes, and training for employee benefits programs.
  • Monitor employee morale and company culture.
  • Identify future staffing needs.
  • Perform exit interviews and provide suggestions for improvement if needed.


  • Knowledge of administrative tasks and responsibilities
  • Excellent verbal and written communication skills
  • Advanced computer skills, including data entry, processing, communication tools, payroll, and human resources software.
  • Problem-solving skills and resourceful thinking
  • Ability to keep a level of confidentiality with employee information.
  • Strong empathy and interpersonal skills
  • Detail-oriented with excellent organizational skills
  • Attention to detail and analytically driven.
  • Ability to work effectively and collaboratively with colleagues.
  • Strong attention to detail

Additional Comments

Physical Requirements:

  • Ability to perform essential job functions consistently, safely, and successfully with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and quantitative productivity standards.
  • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Democracy Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Democracy Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of work, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Democracy Federal Credit Union prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Democracy Federal Credit Union’s employees to perform their job duties may result in discipline up to and including discharge.

How to Apply

Applicants can submit resumes with contact information to Total Quality Consulting (TQC Team) at

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