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EFT Specialist


Location: Washington, DC

Schedule: Full-time

Position Overview

Responsible for: Under limited supervision, this position requires knowledge and expertise in various electronic payment systems, Automated Clearing House (ACH) rules and regulations, ACH processing, P2P and other payment services. Attention to detail and ability to resolve problems and make decisions in a fast-paced computerized environment is critical. Review, verify, and balance incoming and outgoing ACH files for multiple ACH settlement windows, ACH origination files and return items. Process ACH exceptions, stop payment requests, disputes, and inquiries. Ensure the processing of large volume and high dollar origination files timely and accurately in conjunction with transmission cutoff times throughout the day. Assists with the review of daily alerts from vendor software to detect and mitigate potential fraud situations. Performs OFAC scanning of payment files. Knowledge is required in other forms of electronic payment transfers, wires, bill payer, Zelle and Alacriti. Works closely with BSA, Compliance and Fraud Departments.

Education & Experience

  • Required: A high school diploma with equivalent level of experience.
  • Required: 2+ yrs experience in a financial institution or business-related environment
  • Preferred: Bachelor’s Degree in business related field
  • Preferred: AAP or NCP Certification
  • Preferred: Bilingual Spanish Speaking


  • Must possess a high level of attention to detail to ensure quality and accuracy of work
  • Ability to exercise tact and diplomacy in dealing with highly sensitive, complex, and confidential issues and situations

How to Apply

Please submit a cover letter along with your resume to no later than by EOB June 18th

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