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Director of Risk & Compliance

Prince George's Community Federal Credit Union

Location: Bowie, MD

Schedule: Full-time

Position Overview

Under general supervision, but following established policies and procedures, the Director of Compliance & Risk is responsible for ensuring the Credit Union maintains adequate credit, market, and operational risk, thus ensuring full compliance with all NCUA laws, regulations, and internal policies and procedures. This role develops, implements, directs, and supports the Credit Union’s overall compliance with applicable rules, regulations and statutory requirements; and directs the development, implementation and maintenance of internal and external risk management programs. The incumbent ensures that the audit coverage over the Credit Union’s assets, products, services, functions, and activities is sufficient to satisfy regulatory requirements and protect against financial irregularities, impropriety, fraudulent activity and loss; oversees and manages contract procurement and vendor management for the credit union; liaises with governmental and law enforcement regarding fraud.

This is a full-time position (Monday thru Friday) and the ideal candidate will have the flexibility to work occasional community events (once or twice a year), must consistently uphold the mission, vision, and core values of the credit union, and possesses the ability to cope in a team focused, fast-paced sales and service culture.


  • Research, review and stay current on laws, regulations, related to maintaining compliance and to operational risk management and act as the subject matter expert on these matters, providing information and answering questions as needed. Field inquiries from Management or the Board and produce reports, supporting analysis, conclusions and recommendations.
  • Through independent reviews, evaluate the credit union’s compliance and security guidelines, risk management, loss prevention, and other policies, procedures, products, programs, and systems to ensure compliance and effectiveness. Develop, suggest, and implement corrective plans, revised security measures, or other changes as needed.
  • Communicate changes in security safeguards, policies, or procedures clearly to Management, the Board of Directors, and the appropriate employees; ensuring training is updated to reflect the latest revisions.
  • Coordinate risk assessments and compliance audits; work with auditors and examiners and present summary reports to Management and the Board of Directors as necessary.
  • Perform or assist in the review, revision, and development of forms, products, disclosures, web content, advertising, marketing collateral, etc., to be compliant with regulations and loss prevention; and review contracts and agreements’ implications for compliance or loss; and interface with legal counsel and bonding agency to ensure these protect the interests of the Credit Union.
  • Act as the internal and external point of contact for questions pertaining to fraud (such as counterfeits, forgery, altered checks, identity theft, account takeovers and employee fraud); communicate with governmental and law enforcement agencies regarding related risk management matters and loss; and coordinate the response to information requests such as subpoenas, garnishments, search warrants.
  • Oversee the Credit Union relationship with compliance and risk management vendors; track the Credit Union’s relationships with other vendors that present moderate or high risk to operations; and conduct due diligence of new vender performance and integrity to evaluate compliance and risk implications.
  • Develop and enforce compliant record retention policies and procedures.
  • Develop and deliver BSA/AML training to employees and the Board of Directors; and cooperate with the Training Specialist and the Chief Human Resources Officer to coordinate and update the Credit Union’s full compliment of compliance training.
  • Attend monthly Board of Directors meetings and serve on the Governance Committee.

Education & Experience

  • Minimum of 2 to 4 years’ experience in financial institution regulatory compliance; BA/BS or MBA preferred
  • NCCO certified (NAFCU certified compliance officer) within one year of hire date preferred.
  • Broad knowledge of, and practical experience with, credit union or other financial institution operating areas, functions, products and services and the laws and regulations which apply to credit unions.


  • Excellent analytical ability and ability to conduct thorough research, interpret and understand laws and regulations, and provide workable recommendations and solutions to problems.
  • Ability to read and interpret documents such as policy, procedure and regulatory manuals for lending and deposit accounts
  • Strong interpersonal and verbal communication skills (Spanish speaking a plus) as well as an ability to write professional correspondence
  • Ability to cope with the pressure of a fast-paced environment and working directly with Members who may frequently be impatient or irate
  • Ability to comprehend and enforce applicable policies and procedures, to make sound decisions, take action and accept responsibility for the outcome
  • Ability to work with the Board of Directors, employees, and the Membership
  • Well-organized, efficient, detail-oriented self-starter, able to work independently.
  • Ability to comprehend and communicate the terms and benefits of all products, services, lending products, policies and guidelines, etc., to facilitate comprehensive financial services to Members
  • Ability to meet deadlines, multitask and pay attention to detail

How to Apply

To be considered for this position, please complete the online job application and comply with any other subsequent application instructions.

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