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Chief Operating Officer

Police Federal Credit Union

Location: Upper Marlboro, MD

Schedule: Full-time

Position Overview

Title:                         Chief Operating Officer

Reports to:             President / CEO

FLSA Status:         Exempt

Company Profile: Police Federal Credit Union, headquartered in the Washington, D.C. metropolitan area, is a full service, not-for-profit financial institution that has been committed to protecting the financial interest of members of the law enforcement community since 1935. Police FCU has a workforce that is committed to exceeding expectations and building lasting relationships to help the organization continue steady growth. We take pride in our employees for their talent, dedication and the difference they make to our law enforcement community.

Position Summary: Police Federal Credit Union is seeking a skilled executive to join our team as Chief Operating Officer (COO). Reporting to and working closely with the President/CEO, the ideal candidate will be able to provide ideas to deliver best in class member service, increase loans, increase membership, increase income and be able to formulate and execute plans to make those ideas come to fruition. The COO will lead their direct reports as a servant leader and will assist them in the development and execution of individual business plans. The COO will be a hands-on collaborator and strategist, playing a key role in strategic planning, business plan improvement and operation effectiveness. The COO is expected to build relationships that will promote the credit union and enhance its future. A Bachelor’s degree in Business Administration or related field and a minimum of 5 years in a senior management position is preferred.

Education & Experience

Essential Duties and Responsibilities:

  1. Direct and supervise the operational management of credit union employees on a day-to-day basis to include Branch Operations, Facilities Management, Marketing, Business Development and Back Office Operations.
  2. Work with the President/CEO in identifying trends in the industry, instituting new programs or products, and evaluating products and services.
  3. Analyze various statistics and the use of technology in all areas of operation and make recommendations for the efficient operation and growth of the credit union. Assist in the preparation and implementation of the budget for the credit union that is consistent with the overall strategic plan.
  4. Develop, implement, and maintain operational procedures to maximize efficiency and quality of work and provide consistent quality service to members. Apply and evaluate policies and procedures for the credit union.

Compensation: An excellent competitive compensation package will be offered to the selected candidate. We offer an exceptional working environment, generous benefits, including health, dental, vision, life, HSA and 401(k) benefits with employer match after six (6) months and generous vacation and sick leave.



Experience: Must have credit union experience. A Bachelor’s degree in Business Administration or related field and a minimum of 5 years in a senior management position is preferred.

How to Apply

To Apply: Please submit an updated resume and cover letter to explaining why/how your skills align with the requirements of this role, along with your preferred salary requirement.

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