SkyPoint Federal Credit Unions celebrates a milestone by looking back on its accomplishments and looking ahead to the future.

Initiated business products and services

“Many of our members are entrepreneurs and owners of small businesses who enrich their communities but are typically overlooked by traditional financial institutions. To meet this need, this year we launched business solutions, which includes business accounts, loan products, and solutions to help businesses sustain their financial security and reach their goals,” Decker continued. “It was an ambitious undertaking for us, both to plan the full range of services and execute a multi-phased rollout, but we couldn’t be more pleased to enable local businesses to grow and contribute to the prosperity of their neighborhoods. It is rewarding to business owners the convenience of handling their personal and professional finances in one place.”

Balancing technology with in-person interaction

“We continue to provide and invest in convenient digital services to access account information, perform financial transactions, and communicate with us,” Decker said, “but we are also balancing that with ensuring we have knowledgeable and expert staff who are passionate about helping our members who prefer in-person financial services or advice.”

Commitment to employee satisfaction and growth

Knowing how vital the credit union’s staff is to deliver its objective of making banking simple for all, SkyPoint is committed to its team of employees, providing the training and tools necessary so that each is an expert in its role. This includes helping them set career goals and strategies to achieve them.

Decker concluded, “This milestone 55th anniversary gives us the chance to assess our accomplishments, build onto that experience, and set the direction for our future. We are excited about our potential for growth and for the opportunity to help members enhance their lives and communities.”